Privacy and Confidentiality Policy
Cedar Health Research (“Cedar,” “we,” “us,” or “our”) offers a network of investigator clinical trial sites that conducts industry sponsored and investigator initiated (together, the “Services”). This Privacy Policy applies to the personal information that we collect and process in relation to our products and services, including via our website located at https://cedarhealthresearch.com (the “Site”). Please note that if we process your personal information in the context of providing services for our business clients, you should contact our client with questions or for more information, as its privacy policy will apply rather than ours. Please also note that if we are collecting information specific to a clinical trial in which you are enrolled or wish to enroll, the Privacy Notice you are provided related to that trial will control. All webpages employ the https communications protocol to meet industry standards for secure and encrypted transmissions over the Internet.
Your privacy is important to us. In a commitment to protecting your privacy, we have implemented the measures below to protect the personal data we process about you.
Types of Information We Collect
Categories of Personal Data We May Collect
Use and Processing of Information
Your Choices: Texas and California Consumers
How We Protect Personal Information
Texas and California Privacy Rights
Types of Information We Collect
We receive personal information from you, our clients, potential clients, and employees. The following provides examples of the type of information that we collect and how we use that information. We limit our collection of personal data to what is adequate, relevant, and reasonably necessary in relation to the disclosed purposes for which the personal data is processed as described in this policy.
Context | Types of Data | Primary Purpose for Collection and Use of Data |
Information about you | We collect information through online forms to provide and identify certain features of the services provided by us to you. | Determining whether you may be a candidate for our services. |
Information about Clients | We collect the name, and contact information, of our business clients and their employees with whom we interact. | Communicating with our clients concerning normal business administration such as projects, services, and billing. |
Cookies and First Party Tracking | We may use cookies and clear GIFs. “Cookies” are small pieces of information that a website sends to a computer’s hard drive while a web site is viewed. Clear GIFs are near-invisible graphics that allow us to track when a webpage opens and displays. | Making our website operate efficiently and understanding how visitors interact with our websites. |
Cookies and Third Party Tracking | We participate in behavior-based advertising, this means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can provide advertising about products and services tailored to your interests on our website, or on other websites. | For analytics, advertising and security purposes. |
Email Interconnectivity | If you receive email from us, we use certain tools to capture data related to when you open or interact with our messages. | Understanding how you interact with the communications that we send to you. |
Employment | If you apply for a job posting, or become an employee, we collect information necessary to process your application or to retain you as an employee. | Performing our employment obligations (e.g., to process paychecks) and processing prospective candidates’ applications. In some contexts, we are also required by law to collect information about our employees. |
Feedback/Support | If you provide us feedback or contact us for support we will collect your name and e-mail address, as well as any other content that you send to us, in order to reply. | Receiving and acting upon your feedback or issues. |
Mailing List | We may offer you the ability to sign up for a mailing list. If we do so we will collect your email address or postal address. | Sharing information about our products or services. |
Web logs | We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the Internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors. | Monitoring our networks and the visitors to our websites. |
Categories of Personal Data We May Collect
We collect or process the following categories of personal data:
- Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, signature, physical characteristic or description, telephone number, insurance policy numbers, employment status, or employment history
- Characteristics of protected classifications, such as race, sex, disability, national origin, marital status
- Commercial information, including records of personal property, products or services purchased, obtained, or considered or other purchasing histories or tendencies
- Biometric information, which might include recordings of your voice
- Internet or other electronic network activity, including, but not limited to, browsing history, search history, and information regarding interactions with the site
- Geolocation data
- Audio, electronic, visual, thermal, olfactory, or similar information
- Professional or employment-related information
- Education information
- Inferences drawn from any of the information identified above to create a profile about you that reflects your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligences, abilities, and aptitudes
We collect or process the following categories of sensitive personal data:
- Social security number
- Driver’s license number
- State identification card
- Medical information
- Precise geolocation
- Racial or ethnic origin, religious or philosophical beliefs, or union membership
- Genetic data
- Biometric information, such as audio, electronic, visual, thermal, olfactory, or similar information
- Personal information collected and analyzed concerning your sex life or sexual orientation
- Personal information collected and analyzed concerning your health
Sources of Personal Data
In addition to the information that we collect from you or from our clients directly, we may also receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check. We collect personal data from the following categories of sources:
- Directly from you when you provide information
- Our affiliates and business partners
- Data verification services & data brokers
- Marketing vendors and advertising networks
- Social media
- Healthcare providers
Use and Processing of Information
In addition to the purposes and uses described above, we use information in the following ways:
- To identify you when you visit our websites or our services.
- Provide clinical trial opportunities for participation.
- To provide services to your business or employer.
- To conduct analytics.
- To develop new products or services.
- To respond to inquiries related to support, employment opportunities, or other requests.
- To send targeted marketing and promotional materials, including information relating to our products, services, sales, or promotions.
- For internal administrative purposes, as well as to manage our relationships.
- To detect security incidents that compromise the availability, integrity, authenticity, and confidentiality of stored or transmitted personal information.
- To prevent malicious, deceptive, fraudulent, or illegal actions and to prosecute those responsible for those actions.
- To protect our rights, property, and safety or the rights, property, and safety of others.
- To perform services, such as maintaining or servicing accounts, providing customer service, processing, or fulfilling orders and transactions, or verifying information.
- To comply with legal obligations.
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you submit interest in one of our clinical trials, we collect your information to assess your qualification, but we also collect your information because we have an interest in understanding who our clients are and what services we perform on their behalf.
Sharing of Information
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
- Affiliates and Acquisitions. We may share information with our corporate affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control). If another company acquires, or anticipates acquiring, our company, business, or our assets, we will also share information with that company.
- Other Disclosures with Your Consent. We may ask if you would like us to share your information with unaffiliated third parties who are not described elsewhere in this policy.
- Other Disclosures without Your Consent. Unless otherwise prohibited or limited by applicable laws, we may disclose information in response to subpoenas, warrants, discovery requests, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also share your information to establish or exercise our rights, to defend against a legal claim, to investigate, prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or a violation of our policies, or to comply with your request for the shipment of products to or the provision of services by a third-party intermediary.
- Public. Some of our websites may provide the opportunity to post comments, or reviews, on a message board or in a public forum. If you decide to submit information on these pages, that information may be publicly available.
- Service Providers. We may share your information with service providers. Among other things service providers may help us to administer our website, perform hosting, provide technical support, process payments, and assist in the fulfillment of cybersecurity service requests.
- Advertising Networks. We may share information about your browsing history, search history, and information regarding your interaction with the site with advertising partners.
We do not knowingly sell or share personal data of residents under the age of 16.
NOTICE: We may sell or share your sensitive personal data.
NOTICE: We may sell or share your biometric personal data.
Your Choices: Texas and California Consumers
You can make the following choices regarding your personal information:
- Promotional Emails. You may choose to provide us with your email address for the purpose of allowing us to send promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive. If you decide not to receive promotional emails, we may still send you service-related communications.
- Access to Your Personal Information. We will grant you, where required by law, reasonable access to the personal information that we have about you, and you have a right to know how we are processing your personal data. You may request access to your personal information by contacting us at the address described below.
- Changes to Your Personal Information. You can contact us at the address described below in order to request that your information be modified.
- Deletion of Your Personal Information. We typically retain personal information that we collect on our own behalf for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request information about how long we keep a specific type of information, or request that we delete your personal information, by contacting us at the address described below.
- Revocation of Consent or Objections. You may revoke consent to processing (where our processing is based upon consent), or object to our processing (where our processing is not based upon your consent) by contacting us at the address described below. If you revoke your consent / object we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent / object if the law permits or requires us to do so, or if we are unable to adequately verify your identity.
- Do Not Track. Due to the absence of a current “Do Not Track” standard, the Site does not currently respond to “Do Not Track” signals.
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. If we are required by law to inform you of any unauthorized access to your personal information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Our website or service may permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Children’s Information
We do not knowingly collect any personal information from children under 16. If we become aware that an individual under the age of 16 is submitting information without consent from their parent or legal guardian or as permitted under applicable law, we will delete the information as soon as possible from our database. If you believe we are collecting information about an individual under 16, please notify us immediately so that we can take appropriate action.
Texas and California Privacy Rights.
If you are a California or Texas resident, you have rights in relation to your Personal Information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us, or the security of our network systems.
To assert your right to know, to access, or to delete your Personal Information, please contact us by email at info@cedarresearch.com or contact us at 1-214-253-8170. To confirm your identity, we may ask you to verify Personal Information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
- Right to Opt-Out of Processing. You have the right to opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of a decision made by the us that results in the provision or denial by the company of the including (i) health care services; (ii) employment opportunities; or (iii) access to basic necessities such as food and water.
- Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.
- Right to Know. You have the right to request in writing: (i) a list of the categories of Personal Information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of Personal Information we have collected about you, (ii) the categories of sources from which Personal Information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared Personal Information, and (v) the specific pieces of Personal Information we hold about an individual.
- Right to Access. You have the right to request a copy of the specific Personal Information we collected about you during the 12 months before your request.
- Right to Delete. You have the right to request us delete any Personal Information we have collected from you or maintain about you, subject to certain exceptions.
- Right to Opt-Out of Selling. California and Texas residents have the right to opt-out of having their Personal Information sold. We do not sell your Personal Information.
If you are a California consumer, you may use an authorized agent to make a privacy request on your behalf. To make a request on behalf of a California consumer whose personal information has been collected by Cedar, the authorized agent must first provide a copy of either (a) a letter signed by the customer authorizing the agent to submit a CCPA request on his or her behalf, or (b) a valid power of attorney issued pursuant to California Probate Code sections 4000 to 4465. An authorized agent must email one of these documents to info@cedarresearch.com and include a phone number where the agent may be reached during regular business hours.
Changes to This Privacy Policy
We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. Our privacy policy includes an “effective” and “last updated” date. The effective date refers to the date that the current version took effect. The last updated date refers to the date that the current version was last substantively modified.
Contact Us
If you have any questions, comments, or complaints concerning our privacy practices please contact us at the appropriate address below. We will attempt to respond to your requests and to provide you with additional privacy-related information.
Three Forest Plaza
12221 Merit Drive
Suite 350
Dallas, TX 75251
1-214-253-8170
This Privacy Statement was last modified November 30, 2024.